Exchange & Returns
At Refash, we try our best to display our images as accurately as possible. However, as the actual colours you see depend on the resolution of your monitor screen, the colours of the products shown on the website could appear to be slightly different from the original. Please allow a measurement different within 2cm.
If you are unhappy with your purchase and want to make an exchange, kindly email us at firstname.lastname@example.org with your order number. Do note that exchanges are only allowed within 14 days from the purchase date. All shipping fees incurred will be borne by the customer. Strictly no refund.
For items that are deemed defective by Refash, we will have your item(s) exchanged for another item that is available. Customers shall bear the full responsibility in making sure that the returned item reaches us within 28 days from the purchase date and is sealed up properly when it is being mailed back to us.